Frequently Asked Questions

We are a law firm hired by Banks, Financial Institutions, Insurance Companies, and Creditors to attempt to resolve consumer or commercial debt. We want to work with you to create a payment solution that is appropriate for your unique financial situation. If you have received a letter or phone call from our office, we invite you to contact us today so we can try to help you resolve your account.

Creditors are anyone who is owed money.  Typically it would be a bank, a lending company, credit card issuer, debt buyer, or generally any person who is owed money typically in a contract.  Our firm represents creditors who are owed money.

Often times Banks, Lending Companies, and Financial Institutions sell of their defaults debts.  The buyer of these debts inherits the Creditors Rights. The debtor (person who owes the money) now owes the money to the buyer of those debts.

There are many ways to pay your outstanding account. To make a payment online, please visit our payment portal. If you prefer to call, please call the toll-free phone number listed above. If you prefer not to speak with anyone, you may also mail a check to the address listed on the Contact Us page.

Your account number is typically listed on the letter you received from us.

Please log in to your account on our payment portal to view your account and for more information, or call us to work with one of our representatives. We may be able to create an appropriate payment plan that fits your financial situation.

Please contact our office directly as soon as possible so we can investigate and respond to you in a timely manner.

Depending on our client, we typically accept ACH, Check-by-Phone, Debit Cards, and Credit Cards.  Please contact us as soon as possible so we can discuss which payment option is acceptable.

Yes. But, we will need advance authorization from your family member before we can speak to you about the account.

Often we are able to negotiate a settlement or payment arrangement tailored to your specific circumstances.  Every case is specific and unique, and our clients maintain the ultimate authority on what they will accept.  We do our best to negotiate resolution while taking into consideration your specific needs.  Our team will work with you to find a resolution whenever possible.

Please call our toll-free phone number to speak with one of our representatives right away.